Information we process
We may process recipient email addresses, names or account identifiers, message content supplied by the relevant service, consent and unsubscribe records, delivery events, and technical security logs. We limit collection to information reasonably necessary to operate, secure, and improve email delivery.
How we use information
- To deliver requested transactional messages and consent-based communications.
- To maintain subscription preferences and suppression lists.
- To investigate delivery failures, abuse reports, complaints, and security events.
- To measure service reliability and protect sender reputation.
Service providers and disclosure
We use infrastructure providers, including Amazon Web Services and Amazon Simple Email Service, to process and deliver messages. Information is disclosed only as needed to operate the service, comply with law, or protect users and the service. We do not sell personal information or mailing lists.
Retention and security
Information is retained only for as long as needed for delivery, legal compliance, security, consent records, and suppression management. We apply access controls, authenticated sending domains, transport encryption where supported, and operational monitoring.
Your choices
Marketing recipients can unsubscribe using the link provided in the message. Transactional messages may still be sent when necessary to provide a requested service or protect an account. You may contact us to ask about your information or report an unwanted message.
Contact
Privacy and email-delivery questions can be sent to aws@shxcyc.com.